NURIN JEWELLERY
Last Updated: 12 th March 2026
At NURIN JEWELLERY, we are committed to delivering your jewellery safely and efficiently. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
By placing an order on our website, you agree to the terms described in this policy.
1. Shipping Coverage
NURIN JEWELLERY currently ships only within India.
Orders can be delivered to most cities and towns serviced by our courier partners across India.
We currently do not offer international shipping.
2. Order Processing Time
All products sold by NURIN JEWELLERY are ready-to-ship items.
Order processing typically takes:
1–2 business days
During this time, the order is:
- verified
- packed securely
- handed over to the courier partner.
Orders placed on weekends or public holidays may be processed on the next working day.
3. Delivery Time
Estimated delivery time for most locations in India is:
3–7 business days
Delivery timelines may vary depending on:
- customer location
- courier service coverage
- weather conditions
- public holidays
- unforeseen logistics delays.
While we strive to deliver within the estimated timeframe, delivery dates cannot be guaranteed.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment confirmation.
From time to time, NURIN JEWELLERY may offer:
- free shipping promotions
- discounted shipping campaigns.
Such offers will be clearly communicated on the website.
5. Shipping Partners
Orders are shipped through trusted courier and logistics partners across India.
Once your order is dispatched, you may receive shipping updates through:
- SMS
- WhatsApp notifications.
These updates may include tracking information where available.
6. Delivery Address
Customers are responsible for providing a complete and accurate shipping address at the time of placing the order.
This includes:
- full name
- house number / building name
- street or locality
- city
- state
- PIN code
- valid phone number.
NURIN JEWELLERY shall not be responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
7. Delivery Attempts
Courier partners typically attempt delivery multiple times before marking the package as undeliverable.
If delivery fails due to:
- incorrect address
- customer unavailability
- refusal to accept the order
the package may be returned to us.
Repeated failed deliveries may result in restrictions on future orders.
8. Cash on Delivery Orders
NURIN JEWELLERY offers Cash on Delivery (COD) as a payment option for eligible locations.
Customers placing COD orders are requested to ensure that someone is available at the delivery address to receive the package and make the payment.
Repeated refusal of COD orders may result in:
- cancellation of future COD privileges
- restrictions on placing COD orders.
9. Order Tracking
Once your order is dispatched, you may receive a shipping notification containing tracking information.
Customers may use the tracking details provided by the courier service to monitor delivery progress.
10. Damaged Packages
If the outer packaging appears visibly damaged at the time of delivery, customers are advised to:
- refuse delivery, or
- immediately notify our support team.
Customers should also record clear photos of the package as evidence.
This will help us investigate the issue and resolve it quickly.
11. Delayed Delivery
Although we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
- courier service disruptions
- natural disasters
- transportation issues
- regulatory restrictions.
In such cases, NURIN JEWELLERY will work with logistics partners to resolve the issue as quickly as possible.
12. Lost Shipments
If a shipment is confirmed lost in transit by the courier partner, NURIN JEWELLERY may:
- resend the product, or
- provide a replacement product.
Resolution will depend on the outcome of the courier investigation.
13. Contact for Shipping Support
If you have any questions about shipping or delivery, please contact us:
NURIN JEWELLERY
Address:
6/2 Rathan Singh Road
Frazer Town
Bangalore – 560005
Karnataka
India
Email:
nurin@nurinjewellery.com
Phone / WhatsApp:
9341266289